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Terms & Conditions

1. We will always try to ensure delivery of your new vehicle by the estimated delivery date given to you. In many cases the vehicles can arrive early however where delay is caused by circumstances beyond our control we will not be held liable for any damages related to the delay. In these circumstances we will contact you and agree an alternative date for delivery. Should the vehicle fail to arrive with us from the dealer within 14 days of the agreed date unless otherwise agreed then you may cancel the contract in which case any deposit paid will be returned to you.

2. If the manufacturer of the vehicles described in the contract stops production of that vehicle, we may give you written notice to cancel the contract. Any deposit you have paid to us will be returned to you.

3. If you or your chosen finance company fail to pay for the vehicle once ordered and advised that the vehicle is ready then we may treat the contract as cancelled and keep any deposit paid by you.

4. The vehicle shall remain our property until we receive cleared funds. The risk in the goods passes to you when you take delivery.

5. If the vehicles are new, the following provisions shall have effect:

a. We undertake to ensure that the pre-delivery work (factory fitted) specified by the Manufacturer is carried out and that we will use our reasonable endeavours to obtain for you from the Manufacturer the benefit of any warranty or guarantee given by them to us.

b. If, after the date of this order and before delivery of the goods to you, the Manufacturer's recommended price for the vehicle is changed, we shall give notice of any change to you and if the Manufacturer's recommended price for the vehicle is increased you will be notified of the amount of the increase we intend to pass on to you.

You have the right to cancel the contract within 14 days of receipt of this notification.

If you do not cancel the contract the increase in price shall be added to and become part of the contract price.

6. If we arrange finance on your behalf we will not take a deposit from you until the finance has been approved by the finance company. If a deposit is paid prior to finance approval in order to secure a vehicle then it is the customers responsibility to secure their own finance if we at Pure Vans Ltd are unable to do so. If finance cannot be arranged by you (The Customer) then any deposit used to secure a vehicle will not be refunded.

7. Our standard deposit is £500.00. All manufacturers' options must be paid for in advance with the initial deposit. Pure Vans Ltd reserve the right to increase the deposit if a non standard vehicle is ordered (i.e. anything that is not classed as a core vehicle). All deposits both standard & non standard are non refundable if you decide not to proceed with the vehicle. If the customer is using our finance company then deposits will not be taken until finance has been approved. The customer shall agree to proceed with the vehicle by payment of the said deposit.

8. All prices quoted exclude VAT, Road Fund Licence. Delivery is included in most cases unless stated on order of the vehicle. A small charge may be taken by Pure Vans Ltd if delivery is requested by the customer to a destination that is considered to be an excessive distance from the supplying dealer

9. Please treat all our vehicle as pre registered unless otherwise stated


Any valuation given through Telephone conversation or by e-mail (On-line Valuation) is a valuation based upon what you tell us about the van (Van) and not a price at which we are willing to buy the Van.

If we consider that the value of a Van is affected by any aspect of its history or condition, including any unusual feature or customisation, which was not apparent to us when we gave the online valuation, the price that we offer for it following an on-site inspection (Price) will differ from the On-line / Verbal Valuation.


Any offer to buy the Van may only be accepted by you, and a contract will only be made between us (Contract), if and when you sign our standard Order form at the Point of sale. The Contract will be subject to these terms and conditions and will not contain any other standard terms or conditions.

When a Contract is made, we will expect you to hand us:
a. all copies of the Van's keys you have;
b. the Vans's registration document (together with appropriate proof of purchase if requested by us);
c. the Van's service history (if any);
d. the Van's MOT certificate (if any);
e. the Van's user manuals (if any); and
f. any accessories there may be such as a locking wheel nut, radio fascia or remote controls, and to remove any personal possessions from the Van.
In the event that you fail to comply with above, we reserve the right to withdraw any offer to buy the Van with immediate effect; and/or to rescind any Contract with immediate effect.


Once you have handed over the Van in accordance with the above, we will pay you the Price for the van.


If we buy a Van from you, we will be relying upon your representation that:
1. you are legally capable of entering into a binding contract to sell the Van;
2. you are at least 18 years old; and
3. to the best of your knowledge , information and belief:
4. you are the sole owner of the Van;
5. other than in respect of any finance outstanding on the Van which you have disclosed to us, no person has any claim to the Van;
6. the mileage reading on the Van is true and accurate and the odometer has not been tampered with;
7. you have disclosed to us all matters which a prudent purchaser would want to know about, such as physical defects in the Van (e.g. if it has any material mechanical problems or damage);
8. all information supplied by you in respect of the Van (whether in obtaining an On-line Valuation, at any Appointment or otherwise) is true and accurate in all respects; and
9. the Van is registered in the UK.

In the event that we discover (at any time) that any of the above representations are (or are likely to be) inaccurate, untrue or false then we reserve the right (at our sole discretion) to:
1. request any documentation or information we deem necessary to determine whether the above representations are untrue or false;
2. withdraw any offer to buy the Van with immediate effect; and/or
3. to rescind any Contract with immediate effect and/or (where appropriate) seek damages from you.


We may agree to purchase the Van even though it is the subject of a finance arrangement between you and a third party (Finance Agreement), provided that we receive a written statement of the amount required to settle the Finance Agreement in full from the third party.

We will only pay to a third party such sum as we agree with you in writing. We will make such payment as soon as is reasonably practicable after we enter into the Contract and following receipt of any sum due from you under condition below.

If the Price is:
1. higher than the settlement figure required to fully settle any sum outstanding under any Finance Agreement we will pay you the difference; or
2. lower than the settlement figure required to fully settle any sum outstanding under any Finance Agreement you must pay us the difference.